db33 Terms and Conditions — Know Your Rights Before You Play

These Terms and Conditions govern your use of db33 and everything on the platform — your account, deposits, withdrawals, bonuses and gameplay. Reading them properly means you know exactly where you stand. No surprises, no hidden clauses designed to catch you out.

Last Updated: January 2025 Applies to: db33.live Audience: Bangladesh Players
  • One account per person — strictly enforced
  • Must be 18 or older to register and play
  • Withdrawals processed to bKash / Nagad / Rocket
  • Bonus wagering requirements apply
  • db33 reserves the right to verify identity
  • Responsible gaming tools always available

What These Terms Cover

The db33 Terms and Conditions are organised around six core areas. Here's a plain-language overview of each before you read the full text below.

Account Registration

One account per person. You must be 18 or older. The information you provide at registration must be accurate and kept up to date. db33 reserves the right to verify your identity at any point and to suspend accounts where information cannot be confirmed.

Deposits and Withdrawals

All transactions on db33 are processed in Bangladeshi Taka via bKash, Nagad or Rocket. There are no fees on deposits or withdrawals. Withdrawals are processed to the same payment method used for the most recent deposit. Minimum withdrawal is ৳200.

Bonuses and Promotions

All bonuses on db33 are subject to wagering requirements before withdrawal. Bonus terms are published clearly on each promotion page. Attempting to abuse bonus offers — including using multiple accounts to claim the same bonus — will result in account suspension and forfeiture of winnings.

Prohibited Conduct

Fraud, collusion, use of automated software, exploitation of technical errors and any attempt to manipulate game outcomes are strictly prohibited on db33. Accounts found engaging in prohibited conduct will be permanently suspended and any balance forfeited.

Privacy and Data

db33 collects and processes personal data in accordance with its Privacy Policy. Your data is used to operate your account, process transactions and comply with legal obligations. db33 does not sell or share your personal data with third parties for marketing purposes.

Responsible Gaming

db33 is committed to responsible gaming. Deposit limits, session limits, loss limits and self-exclusion are all available from your account settings. Players who self-exclude cannot create new accounts during the exclusion period. db33 actively monitors for signs of problem gambling.

1 Acceptance of Terms

By accessing db33 at db33.live, creating an account or placing any wager on the platform, you confirm that you have read, understood and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use db33.

These Terms and Conditions apply to all players on db33 regardless of how they access the platform — whether through a desktop browser, mobile browser or the db33 app. They apply to all games, promotions, payment transactions and communications between you and db33.

db33 reserves the right to update these Terms and Conditions at any time. Updated terms take effect immediately upon publication at db33.live/terms-conditions. Continued use of db33 after an update constitutes acceptance of the revised terms.

2 Eligibility and Account Registration

To register and play on db33, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be accessing db33 from a jurisdiction where online gambling is not prohibited by applicable law.
  • You must not be a current employee, contractor or immediate family member of a db33 employee.
  • You must not have been previously excluded or banned from db33 under any account.
  • You must provide accurate, complete and current personal information during registration.

Each person may hold only one db33 account. Creating multiple accounts — whether under the same name, the same device, the same payment method or the same IP address — is a violation of these Terms and Conditions and will result in the suspension of all associated accounts and the forfeiture of any balances held within them.

db33 may request identity verification documents at any time. Failure to provide requested documents within the specified timeframe may result in account suspension until verification is complete.

3 Deposits and Payment Methods

db33 accepts deposits exclusively through bKash, Nagad and Rocket. These are the only supported payment methods on the platform. All transactions are processed in Bangladeshi Taka (BDT). There are no fees charged by db33 on any deposit transaction regardless of the amount.

  • Minimum deposit: ৳100
  • Maximum single deposit: subject to your account tier and payment provider limits
  • Deposits are credited to your db33 account instantly upon confirmation from the payment provider
  • db33 is not responsible for delays caused by the payment provider's own processing systems
  • You may only deposit funds from a payment account registered in your own name

Depositing funds from a payment account that does not belong to you is a violation of these terms and may constitute fraud. db33 will report suspected fraudulent activity to the relevant authorities and will freeze any associated account balances pending investigation.

db33 does not accept cash deposits, bank transfers or cryptocurrency. Any funds sent through unsupported channels cannot be credited to your account and may not be recoverable.

4 Withdrawals

Withdrawal requests on db33 are processed to the same payment method used for your most recent deposit. This policy exists to prevent money laundering and to ensure funds are returned to their verified source. Withdrawals are processed in Bangladeshi Taka with no fees charged by db33.

  • Minimum withdrawal: ৳200
  • Standard processing time: under 5 minutes for verified accounts
  • Accounts pending identity verification may experience delays until verification is complete
  • Bonus funds are subject to wagering requirements before they can be withdrawn
  • db33 reserves the right to request additional verification before processing large withdrawals

If your withdrawal request is declined, db33 will notify you by email or in-platform message with the reason for the decline. Common reasons include incomplete identity verification, unmet wagering requirements on bonus funds, or a mismatch between the withdrawal method and the deposit method on record.

Withdrawals can only be made to a payment account registered in your own name. Attempting to withdraw to a third-party account will result in the request being declined and may trigger a full account review.

5 Bonuses and Promotions

db33 offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms that are published on the relevant promotion page at the time the bonus is offered. These Terms and Conditions apply to all bonuses in addition to any promotion-specific terms.

  • All bonuses are subject to wagering requirements before any associated winnings can be withdrawn
  • Wagering requirements, eligible games and expiry dates are specified on each promotion page
  • Welcome bonuses are available to new players only — one per person, per household, per device and per IP address
  • db33 reserves the right to withdraw, modify or cancel any bonus at any time
  • Bonuses cannot be transferred between accounts or exchanged for cash directly
  • If a bonus is claimed in error or through a technical fault, db33 reserves the right to reclaim it

Bonus abuse — including but not limited to creating multiple accounts to claim the same bonus, using automated software to meet wagering requirements, or exploiting technical errors in bonus calculations — is strictly prohibited. Accounts found engaging in bonus abuse will be permanently suspended and all balances forfeited.

db33 uses automated systems to detect bonus abuse patterns. If your account is flagged, it will be reviewed by the compliance team before any withdrawal is processed. This process can take up to 72 hours.

6 Gameplay Rules and Fair Use

All games available on db33 use certified random number generators (RNG) to determine outcomes. Game results are not influenced by db33 beyond the published return-to-player (RTP) percentages. Players accept that gambling involves risk and that losses are a normal part of gameplay.

The following conduct is strictly prohibited on db33 and will result in immediate account suspension:

  • Using automated software, bots or scripts to play games or interact with the platform
  • Exploiting software bugs, glitches or technical errors to gain an unfair advantage
  • Colluding with other players in live dealer games or any multiplayer format
  • Attempting to reverse-engineer or manipulate game outcomes
  • Placing bets designed to exploit bonus terms rather than to genuinely participate in gameplay

In the event of a technical failure during a game session, db33 will attempt to restore the game to its last confirmed state. If this is not possible, the affected round may be voided and any stake returned to your account balance. db33's decision on technical disputes is final.

7 Account Security and Responsibility

You are solely responsible for maintaining the security of your db33 account. This includes keeping your password confidential, not sharing your login credentials with any other person, and logging out of your account when using a shared or public device.

  • db33 will never ask for your password via email, live chat or any other channel
  • If you suspect your account has been accessed without your authorisation, contact support immediately
  • db33 is not liable for losses resulting from unauthorised access caused by your failure to secure your account
  • You must notify db33 promptly if your registered contact details change

db33 recommends using a unique, strong password for your account and enabling any available two-factor authentication options. Do not reuse passwords from other websites or services.

8 Account Suspension and Closure

db33 reserves the right to suspend or permanently close any account at its discretion, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions
  • Failure to complete identity verification within the required timeframe
  • Suspected fraudulent activity, money laundering or other illegal conduct
  • Provision of false or misleading information during registration or verification
  • Behaviour that is abusive, threatening or harmful toward db33 staff or other players
  • Violation of responsible gaming commitments, including breach of a self-exclusion agreement

If your account is suspended, db33 will notify you of the reason where legally permitted to do so. Any balance held in a suspended account will be reviewed as part of the investigation process. Balances associated with fraudulent activity or bonus abuse will be forfeited. Legitimate balances in accounts closed for other reasons will be returned to the verified payment method on record after the review period.

You may also request voluntary account closure at any time by contacting db33 support. Voluntary closure requests are processed within 24 hours. Any remaining balance will be withdrawn to your registered payment method before closure is finalised.

9 Responsible Gaming

db33 is committed to providing a safe and responsible gaming environment for all players. The platform provides a range of tools to help players manage their gambling activity, all of which are accessible directly from your account settings at any time.

  • Deposit limits — set daily, weekly or monthly limits on how much you can deposit
  • Loss limits — cap the amount you can lose within a defined period
  • Session time limits — set a maximum session duration after which you will be automatically logged out
  • Reality checks — receive periodic reminders of how long you have been playing and how much you have wagered
  • Self-exclusion — temporarily or permanently exclude yourself from db33; takes effect immediately

Players who self-exclude from db33 are prohibited from creating new accounts during the exclusion period. Any new account created in violation of a self-exclusion will be closed immediately and any balance forfeited. If you are struggling with your gambling, please visit the db33 Responsible Gaming page for guidance and support resources.

Gambling should be enjoyable. If it stops being fun, or if you feel like you are losing control, use the self-exclusion tool immediately. db33 support is available 24/7 to help you activate any responsible gaming tool.

10 Limitation of Liability

db33 provides its platform on an "as is" basis. While db33 makes every effort to ensure the platform is available, accurate and free from errors, it cannot guarantee uninterrupted access or that the platform will be free from technical faults at all times.

  • db33 is not liable for losses resulting from platform downtime, technical errors or interruptions beyond its reasonable control
  • db33 is not liable for losses resulting from your failure to secure your account credentials
  • db33 is not liable for any indirect, consequential or special losses arising from your use of the platform
  • db33's total liability to any player in connection with any single incident shall not exceed the balance held in that player's account at the time of the incident

Nothing in these Terms and Conditions limits db33's liability for fraud, death or personal injury caused by its own negligence, or any other liability that cannot be excluded by applicable law.

11 Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with applicable law. In the event of a dispute between you and db33, the following process applies:

  • Contact db33 support in the first instance — most issues are resolved at this stage
  • If your complaint is not resolved by support, submit a formal complaint to [email protected] with full details
  • db33 will acknowledge formal complaints within 48 hours and provide a resolution within 14 days
  • db33's decision on disputes relating to game outcomes, bonus terms and account conduct is final

For all formal complaints and account queries, contact db33 at [email protected]. Include your registered username, a description of the issue and any relevant transaction IDs to help the team resolve your query as quickly as possible.

12 Changes to These Terms

db33 reserves the right to amend these Terms and Conditions at any time. When changes are made, the updated version will be published at db33.live/terms-conditions with a revised "Last Updated" date. It is your responsibility to review the Terms and Conditions periodically to stay informed of any changes.

Continued use of db33 after updated Terms and Conditions have been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you must stop using db33 and may request account closure by contacting support.

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